Sales Assistant

ONIVERSE is a renowned fashion retail company, specialising in underwear, beachwear, and hosiery, founded in Italy in 1986. Over the past three decades, we have grown into a global network with more than 5,300 stores in 56 countries. In the UK, we proudly operate under three beloved brands: Calzedonia, Intimissimi and IUMAN/Intimissimi Uomo.

We are currently seeking an enthusiastic and reliable individual to join our company as a part‑time Sales Assistant (up to 20 hours per week) on a 3‑month temporary contract at our INTIMISSIMI store located at Westfield Stratford, London.

Role Overview: As a strong communicator who enjoys working with the public, the Sales Assistant is responsible for delivering excellent customer service, meeting sales targets, and contributing to a positive team environment.

Key Functions and Responsibilities:

- Deliver excellent customer service to all customers

- Establish relationships with customers

- Introduce add-ons, promotions, and upcoming events to enhance the customer experience

- Assist customers in fitting rooms, providing measuring and fitting services when requested

- Prioritize customer needs while performing any task within the store

- Operate cash registers with accuracy, ensuring a professional service and clear explanation of offers and discounts

- Report any transaction discrepancies to the Store Manager

- Adhere to cash handling rules and regulations

- Maintain the cleanliness of the store in compliance with Health & Safety regulations.

- Ensure merchandise is displayed correctly according to company guidelines

- Stay vigilant about store security and report any suspicious behaviour to the appropriate personnel

- Assist in any area of the store as requested by the Store Manager, including stock room duties

- Perform additional duties as needed to support the smooth running of the business

Profile:

- Passion for Fashion: A deep enthusiasm for the fashion industry.

- Brand Enthusiasm: Demonstrates excitement for Calzedonia brands, products, and quality.

- Sales & Customer Service Experience: Proven experience in sales and customer service environments.

- Approachable: Comfortable and confident in engaging with a diverse range of customers.

- Adaptable & Confident Seller: Willing to take on new challenges and adapt to different selling situations.

- Professional Image: Consistently presents a polished and professional appearance.

- Interpersonal & Time Management Skills: Excellent communication and time management abilities.

What do we offer:

- Monthly Bonus: Earn a monthly bonus based on store performance.

- Staff Discount: Enjoy discounts on all Calzedonia UK brands

- Uniform Allowance: Receive a uniform allowance per brand.

- Accrued Holiday Allowance (earned during the contract period)

- Extensive Training: Comprehensive training on product knowledge and customer service.

Join the ONIVERSE UK family now!

Joining ONIVERSE means becoming part of a global family that prioritizes personal and professional development. We offer numerous opportunities for career advancement and believe in nurturing talent from within.

If you’re looking for a career that’s dynamic, fulfilling, and full of growth opportunities, ONIVERSE is the place for you. Join us and be a part of a company that not only values your skills but also your potential.

Apply now and don’t miss the chance to join us!