BIG STAR

BIG STAR

Big Star Store manager

Posted 156 days ago

Location
Big Star

We are looking for a Store Manager for Big Star, opening this fall at Westfield Arkadia.

Your store. Your standards. Customers who keep coming back.

Are you looking for a place where top-class customer service goes hand in hand with results, and where a manager’s decisions are visible both in the numbers and on the sales floor? Join Big Star, where we combine impeccable visual merchandising, conscious KPIs, and relationship-driven sales. You’ll gain real autonomy and the support of a strong organization — to run a premium store in your own style.

What you’ll get:

  • Employment contract and attractive salary

  • Flexible schedule and real decision-making power in running the store

  • Individual development path and management training

  • Work for a recognizable brand with an ambitious growth strategy

  • Discounts on collections

  • Subsidized MultiSport package

  • Lunch card (meal subsidy)

Your impact from day one (with our support):

  • Create a premium customer experience: greeting, personalized advice, checkout, after-sales

  • Manage KPIs: conversion, AVB, UPT — and translate them into concrete actions

  • Set the team’s pace: feedback, schedules, daily standards

  • Take care of VM and the store’s look & feel: following brand guidelines with your own eye for detail

  • Run operations flawlessly: cash processes, deliveries, stock, minimizing shrinkage

Who we’re looking for:
A Store Manager who:

  • Has high customer service standards and a natural talent for building 1:1 relationships

  • Combines aesthetic sensitivity with operational discipline

  • Develops the team through coaching and leading by example

  • Thinks in numbers and acts proactively based on data

Formal requirements:

  • Min. 2 years of experience in fashion retail in a managerial role

  • Confidence in working with reports and KPIs

  • Knowledge of cash register and cashless payment systems

  • Min. secondary education

  • Experience in the premium segment is a plus

How to apply — simple and discreet:
Send your CV (cover letter welcome) to rekrutacja@bigstar.pl