POSITIONSBESCHREIBUNG
Start your career with Notino! 😊
Are you passionate about cosmetics, enjoy working with people, and want to be part of a dynamic environment? If so, this job opportunity is perfect for you! 💄
Join us and let’s create a unique shopping experience together while inspiring our customers to discover their own beauty! 🌸
In Vienna – Westfield Donau Zentrum, we are looking for a Deputy Store Manager – the right hand of the Store Manager, with the main responsibility of helping to lead, motivate, and manage a team of Beauty Consultants.
What will your job look like? What your duties would be?
· cooperate with Store Manager on daily business a be co-responsible for the store.
· motivate the sales team to meet sales objectives.
· follow all the processes and procedures in the store.
· oversee the amount of goods needed, work with our in-house system, be responsible for regular inventory check and for some manipulation with cash.
· behave and be an example for our Beauty Consultant.
· maintain and increase standards of customer service.
· deliver excellent service to ensure high levels of customer satisfaction.
· respond to customer complaints and concerns in a professional manner.
· cooperate with colleagues from different departments of the company (HR, Merchant, CC, Warehouse, Marketing etc.)
We think you'd be great for this role if you have
· previous experience in retail (experience with leading a small teams is essential)
· high level of understanding KPI and other figure
· high level of understanding all processes in the store
· right “business sense” and a talent for customer service
· knowledge of “hot” last trends in the field of beauty, passion for the world of cosmetics and perfumes
· solid knowledge of english language.(we prefer level B2)
· talent for perfect customer service
· computer literacy as you will need it for work with MS Office or cash desk
· additionally, you should be interested in the further development of our store, have a proactive approach: you should coming up with new ideas in order to improve the functioning of the store and the entire customer experience
What we can offer you?
· challenging and interesting full-time job on the next level.
· active participation in leadership program for SM & DSM.
· VIP price list
· english courses
· space for your own development.
· a motivational reward bonus system (monthly + quarter bonuses)
Do not hesitate to apply and send me your CV in english today.
We are looking for you on the interviews.